1. Agreement
By creating an account or using Qwota (“the Service”), you agree to these terms. If you don't agree, don't use the Service.
2. Who can use the Service
You must be at least 18 years old and capable of entering a binding contract. If you're using Qwota on behalf of a business, you confirm you have authority to bind that business to these terms.
3. Your account
- You're responsible for keeping access to your sign-in email address secure.
- You're responsible for all activity on your account.
- One person per account. Sharing accounts between multiple humans is prohibited.
- We use passwordless magic links for sign-in; treat the email inbox tied to your account as you would any password.
4. Plans and billing
Qwota offers a free tier and a paid Pro subscription processed via Stripe. The Pro plan is billed monthly or annually, renews automatically, and can be cancelled at any time from your account.
- Free plan limits: capped at 2 quotes, 2 invoices, 2 templates.
- Refunds: 14-day no-questions refund on first purchase per UK Consumer Contracts Regulations 2013. Subsequent renewals are non-refundable; cancel before the renewal date to avoid being charged.
- Price changes: we'll give existing subscribers at least 30 days' notice before any price change takes effect, by email and in-app notice. The new price applies from your next renewal after the notice period.
5. Acceptable use
You won't use the Service to:
- Send spam, phishing, fraudulent quotes, or any unlawful content.
- Reverse-engineer, scrape, or attempt to bypass rate limits or access controls.
- Resell or sublicense the Service without our written consent.
- Upload data you don't have the right to process (e.g. customer data without their lawful basis).
We may suspend or terminate accounts that breach this section.
6. Your data, your content
You retain ownership of all business data you put into Qwota (quotes, invoices, customer details, branding). You grant us a limited license to process that data solely to provide the Service. We don't sell or share your data with anyone outside the sub-processors listed in our Privacy Policy.
7. Service availability
We aim for high availability but don't guarantee a specific uptime SLA on either tier. We operate the Service on a best-effort basis with no formal service credits or refunds for downtime. Scheduled maintenance will be announced where practical.
8. Termination
- You can stop using the Service at any time. Account deletion: email [email protected].
- We may terminate accounts for breach of these terms, fraud, or extended inactivity (12 months without sign-in, with email warning beforehand).
- On termination, your data is retained for 30 days for recovery, then permanently deleted.
9. Liability
The Service is provided “as is”. To the maximum extent permitted by law, we're not liable for indirect, incidental, or consequential losses, including loss of profits, business, or data. Our total liability for any claim is capped at the greater of (a) the amount you paid for the Service in the 12 months before the event giving rise to the claim, or (b) £100. Nothing in this clause limits liability that cannot be limited by law (e.g. fraud, death or personal injury caused by negligence, or any other liability a UK consumer cannot waive).
10. Changes to these terms
We may update these terms. For material changes — including pricing, refund policy, or anything that limits your rights — we'll notify you in advance, typically through an in-app notice the next time you sign in, at least 14 days before the change takes effect. Continued use after the effective date constitutes acceptance.
11. Governing law
These terms are governed by the laws of England and Wales. Any dispute arising from or in connection with these terms or the Service will be subject to the exclusive jurisdiction of the courts of England and Wales, except that consumers based elsewhere in the UK retain any non-waivable rights to bring proceedings in their local courts.
12. Contact
Questions about these terms: [email protected].